Our stay at the apartment-style hotel was great for our long city break. The modern and spacious room had a fantastic bathroom with all the bells and whistles. The hotel's convenient location provided easy access to nearby shopping and attractions. The friendly staff were a highlight of our stay, always eager to help with anything we needed.

The language barrier with the young staff made communication difficult. Despite their kind demeanor, basic questions required a group discussion among multiple staff members to understand.

Had a great Christmas vacation. The hotel room was comfortable and clean with soft pillows and warm blankets. Location was perfect for shopping and getting around. I loved the big table with chairs in the room which made it very convenient for me to eat something at night.

Some staff members were not fluent in English and it was quite difficult to communicate with them. The breakfast service was a bit slow and the food options were limited.

The staff were very attentive and helpful, especially with our children at breakfast. The hotel had a comfortable room, well-designed and equipped. The WiFi was reliable and fast. The breakfast offered both western and Japanese options. The Vietnamese dinner at the hotel's restaurant was enjoyable. The hotel gave us a free room upgrade. The amenities were great, including a hot pool and coffee shop. We appreciated the good selection of food on the nearby streets. The overall ambience was lovely, with abundant flowers and polite staff. The gym, sauna, and restaurant were all impressive. The concierge service was excellent.

Nothing to complain about at all.

During my recent stay at Super Hotel Candle in Hanoi, I was impressed by the exceptional service I received. The hotel staff went above and beyond to make my experience enjoyable and comfortable. From the moment I arrived, I was greeted by a friendly and polite staff who assisted me with my luggage and checked me in promptly.

Although there were a few small drawbacks, such as the limited facilities and busy foyer coffee/bar area, the overall experience at Super Hotel Candle was pleasant. The value for the price paid was great and I would recommend this hotel to others looking for a comfortable stay in Hanoi.

Our stay was passable. The hotel's location was decent, close to some nice restaurants and the Ho Chi Minh museum. However, it was quite a trek to get to any tourist attractions. Our room was basic but comfortable, and the bathroom was clean with modern amenities. The breakfast was mediocre, with limited options. The staff was friendly enough, although some seemed inexperienced. We appreciated the gym and spa facilities which were clean and well-maintained.

We enjoyed our stay here. The staff were attentive and spoke good English. The breakfast had many options, including Continental, Japanese, and Vietnamese. The room was spacious and comfortable, with reliable Wi-Fi. We also appreciated the hotel's location close to many excellent restaurants and the Ho Chi Minh museum.

Nothing is perfect.

I recently stayed at this hotel and had a wonderful experience. The hotel itself is quite luxurious, with an on-site onsen and spa that provided enhanced comfort and relaxation. The room I stayed in was spacious and comfortable, offering all the necessary amenities for a comfortable stay. Additionally, the breakfast in the morning was absolutely delicious, with a wide variety of options to choose from. my experience at this hotel was of high quality and I would highly recommend it.

I recommend this hotel to families looking for a comfortable and luxurious stay.